:root{--ink:#101319;--ink2:#181c24;--panel:#fff;--bg:#f3f2ed;--muted:#72777f;--line:#deddd7;--accent:#d7ff5a;--accent2:#b9e736;--danger:#b72b3a;--warn:#a56c00;--radius:20px;--shadow:0 20px 60px rgba(16,19,25,.08)}*{box-sizing:border-box}html,body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Arial,sans-serif;color:var(--ink);background:var(--bg)}a{color:inherit;text-decoration:none}.public{background:#0d1015;color:#f7f7f1;min-height:100vh}.public-nav{display:flex;justify-content:space-between;align-items:center;max-width:1240px;margin:auto;padding:24px 28px}.public-nav .links{display:flex;gap:28px;align-items:center}.brand{display:flex;gap:11px;align-items:center;font-weight:800;letter-spacing:-.02em}.brand-mark{display:grid;place-items:center;width:36px;height:36px;background:var(--accent);color:#111;border-radius:11px;font-size:12px}.hero{max-width:1240px;margin:0 auto;padding:100px 28px 70px;display:grid;grid-template-columns:1.15fr .85fr;gap:70px;align-items:center}.hero h1{font-size:clamp(54px,7vw,104px);line-height:.9;letter-spacing:-.065em;margin:14px 0 26px}.hero p{font-size:21px;line-height:1.55;color:#b8bec8;max-width:670px}.eyebrow{font-size:11px;letter-spacing:.18em;font-weight:800;color:#7c838e;margin:0 0 8px}.public .eyebrow{color:var(--accent)}.hero-card{background:#f8f8f2;color:#111;border-radius:32px;padding:26px;box-shadow:0 40px 100px rgba(0,0,0,.28)}.hero-balance{font-size:54px;font-weight:800;letter-spacing:-.05em}.flow{display:grid;gap:10px;margin-top:22px}.flow-row{display:flex;justify-content:space-between;align-items:center;padding:14px 16px;background:#ecece5;border-radius:14px}.flow-row strong{font-size:22px}.button{display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:12px;padding:12px 17px;font-weight:750;cursor:pointer;background:#e5e5df;color:#111}.button.primary{background:var(--accent);color:#111}.button.dark{background:#151920;color:#fff}.button.danger{background:#fee7e9;color:var(--danger)}.hero-actions{display:flex;gap:12px;margin-top:32px}.public-section{max-width:1240px;margin:auto;padding:90px 28px}.public-section h2{font-size:48px;letter-spacing:-.04em;max-width:780px}.feature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.feature{background:#171b22;border:1px solid #272c35;border-radius:24px;padding:26px}.feature h3{font-size:22px}.feature p{color:#aab0ba;line-height:1.6}.app-shell{display:grid;grid-template-columns:250px 1fr;min-height:100vh}.sidebar{background:var(--ink);color:#e9ece6;padding:22px 16px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.sidebar .brand{padding:4px 8px 18px}.sidebar nav{display:grid;gap:3px;overflow:auto}.sidebar nav a{padding:10px 11px;border-radius:10px;color:#bbc0c6;font-size:14px}.sidebar nav a:hover{background:#222731;color:#fff}.nav-label{font-size:10px;letter-spacing:.15em;color:#717985;margin:19px 11px 5px}.side-bottom{margin-top:auto;border-top:1px solid #292e37;padding:14px 8px 0;display:flex;justify-content:space-between;align-items:center;font-size:13px}.user-chip{display:grid}.user-chip small{color:#7c838c}.main{padding:26px 34px 70px;min-width:0}.topbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:26px}.topbar h1{font-size:34px;letter-spacing:-.04em;margin:0}.grid{display:grid;gap:18px}.grid.kpis{grid-template-columns:repeat(4,1fr)}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:20px;box-shadow:0 7px 20px rgba(10,15,20,.03)}.kpi .value{font-size:31px;font-weight:800;letter-spacing:-.04em}.kpi small{color:var(--muted)}.split{display:grid;grid-template-columns:1.6fr .9fr;gap:18px;margin-top:18px}.table-wrap{overflow:auto}.table{width:100%;border-collapse:collapse}.table th{text-align:left;font-size:11px;letter-spacing:.08em;color:var(--muted);padding:11px 10px;border-bottom:1px solid var(--line)}.table td{padding:13px 10px;border-bottom:1px solid #ecebe6;font-size:14px}.table tr:last-child td{border-bottom:0}.badge{display:inline-flex;border-radius:999px;padding:5px 9px;background:#edf0ea;font-size:12px;font-weight:700}.badge.good{background:#edf9d0}.badge.warn{background:#fff1cb}.badge.bad{background:#fde2e6}.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:15px}.field{display:grid;gap:6px}.field.full{grid-column:1/-1}.field label{font-size:12px;font-weight:750;color:#5f646b}.input,select,textarea{width:100%;border:1px solid #cfcec8;background:#fff;border-radius:11px;padding:11px 12px;font:inherit}.input:focus,select:focus,textarea:focus{outline:2px solid #d7ff5a;border-color:#9bbd36}.alert{padding:13px 16px;border-radius:12px;margin:0 0 18px}.alert.success{background:#ebf9c8}.alert.error{background:#fde4e7;color:#8f1e2d}.timeline{display:grid;gap:0}.event{display:grid;grid-template-columns:18px 1fr;gap:13px;padding:0 0 20px}.dot{width:10px;height:10px;background:#111;border-radius:50%;margin-top:6px}.event-body{border-bottom:1px solid var(--line);padding-bottom:17px}.event small{color:var(--muted)}.resolution-box{background:#11151b;color:#fff;border-radius:22px;padding:22px}.score{font-size:55px;font-weight:900;letter-spacing:-.06em;color:var(--accent)}.portal-body{background:#f1f1eb;min-height:100vh;display:grid;place-items:center;padding:28px}.portal-card{width:min(700px,100%);background:#fff;border-radius:28px;padding:34px;box-shadow:var(--shadow)}.portal-card h1{font-size:38px;letter-spacing:-.04em}.portal-balance{font-size:56px;font-weight:850;letter-spacing:-.05em}.choice-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.choice{border:1px solid var(--line);border-radius:14px;padding:16px;background:#fafaf7;text-align:left;cursor:pointer;font-weight:750}.auth-body{min-height:100vh;background:#0e1116;display:grid;place-items:center;padding:28px}.auth-card{width:min(470px,100%);background:#f8f8f2;border-radius:28px;padding:32px}.auth-card h1{font-size:36px;letter-spacing:-.04em}.chart-bars{display:flex;align-items:end;gap:8px;height:170px}.bar{flex:1;background:#191d24;border-radius:8px 8px 3px 3px;min-height:8px;position:relative}.bar span{position:absolute;bottom:-24px;font-size:10px;color:#777}.muted{color:var(--muted)}.actions{display:flex;gap:8px;flex-wrap:wrap}.section-title{display:flex;align-items:center;justify-content:space-between;margin:0 0 14px}.section-title h2{margin:0;font-size:19px}.code{background:#11151a;color:#e9f6bc;border-radius:13px;padding:13px;font-family:ui-monospace,monospace;font-size:12px;overflow:auto}.progress{height:10px;background:#ecece7;border-radius:999px;overflow:hidden}.progress>span{display:block;height:100%;background:#161a20}.empty{padding:38px;text-align:center;color:var(--muted)}@media(max-width:1050px){.grid.kpis{grid-template-columns:repeat(2,1fr)}.split,.hero{grid-template-columns:1fr}.feature-grid{grid-template-columns:1fr 1fr}}@media(max-width:760px){.app-shell{grid-template-columns:1fr}.sidebar{height:auto;position:relative}.sidebar nav{grid-template-columns:repeat(2,1fr)}.main{padding:20px}.form-grid,.grid.kpis,.choice-grid,.feature-grid{grid-template-columns:1fr}.topbar{align-items:flex-start;gap:14px}.hero{padding-top:50px}.public-nav .links a:not(.button){display:none}}

/* CollectionsFirm 0.1.0-002 — Operations Intelligence */
.sidebar nav a.active{background:#262c35;color:#fff}.nav-pill{float:right;background:var(--accent);color:#111;border-radius:999px;padding:2px 6px;font-size:8px;font-weight:900;letter-spacing:.08em}.command-banner{background:linear-gradient(125deg,#11151b,#202732);color:#fff;border-radius:26px;padding:28px 30px;margin-bottom:18px;display:flex;align-items:end;justify-content:space-between;gap:20px;box-shadow:0 20px 55px rgba(12,16,22,.15)}.command-banner h2{font-size:40px;letter-spacing:-.05em;margin:5px 0}.command-banner p{margin:0;color:#b9c0c9}.command-metric{display:grid;text-align:right}.command-metric small{color:#9ca5b1}.command-metric strong{font-size:32px;color:var(--accent)}.score-chip{display:inline-grid;place-items:center;min-width:42px;height:42px;border-radius:12px;font-weight:900}.score-chip.green{background:#e8f8b8;color:#344800}.score-chip.amber{background:#fff0b9;color:#705000}.score-chip.orange{background:#ffe2c5;color:#7b3d00}.score-chip.red{background:#ffd9df;color:#851d2e}.ops-alert{display:flex;align-items:baseline;gap:10px;border-top:1px solid var(--line);padding:15px 0 0;margin-top:15px}.ops-alert strong{font-size:25px}.today-hero{margin:18px 0;display:flex;align-items:end;justify-content:space-between;gap:30px;background:#f9faf4}.today-hero h2{font-size:32px;letter-spacing:-.04em;margin:4px 0}.queue-legend{display:flex;gap:8px;flex-wrap:wrap}.urgency{display:inline-flex;align-items:center;justify-content:center;border-radius:999px;padding:6px 10px;font-size:12px;font-weight:850;min-width:45px}.urgency.critical{background:#ffe1e5;color:#8f2131}.urgency.action{background:#fff0bd;color:#785600}.urgency.monitor{background:#e8f5cf;color:#3f5700}.work-queue td{vertical-align:middle}.filter-card{margin-bottom:18px}.filter-grid{display:grid;grid-template-columns:minmax(220px,1.6fr) repeat(3,minmax(130px,.8fr)) auto auto;gap:9px}.account-hero{display:flex;align-items:center;justify-content:space-between;gap:28px;margin-bottom:14px}.account-hero h2{font-size:34px;letter-spacing:-.045em;margin:12px 0 4px}.balance-block{display:grid;text-align:right}.balance-block small,.balance-block span{color:var(--muted)}.balance-block strong{font-size:44px;letter-spacing:-.055em}.tag{display:inline-flex;padding:5px 9px;border:1px solid #d5d5cd;border-radius:999px;background:#fafaf6;font-size:12px;font-weight:750}.intelligence-strip{display:grid;grid-template-columns:1.05fr 2fr 1fr 1fr;gap:1px;background:#2b313b;border-radius:20px;overflow:hidden;margin-bottom:18px}.intelligence-strip>div{background:#13171d;color:#fff;padding:18px 20px;display:grid;align-content:start;gap:5px}.intelligence-strip small{color:#8e98a5;font-weight:800;letter-spacing:.08em}.intelligence-strip strong{font-size:22px}.intelligence-strip span{font-size:12px;color:#aab2bd}.intelligence-strip .next-best strong{color:var(--accent)}.workbench-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(300px,.75fr);gap:18px}.quick-action-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.mini-action{display:grid;gap:8px;padding:15px;border:1px solid var(--line);border-radius:15px;background:#fafaf7}.mini-action strong{font-size:14px}.scheduled-box{margin-top:18px;padding-top:16px;border-top:1px solid #343b46;display:grid;gap:5px}.scheduled-box small,.scheduled-box span{color:#9da6b2}.scheduled-box .button{margin-top:7px;width:max-content}.offer-card{border:1px solid #d7ef8b;background:#fbfff0}.offer-card h2{font-size:32px;margin:4px 0}.side-row{display:grid;gap:3px;padding:10px 0;border-bottom:1px solid var(--line)}.side-row small{color:var(--muted)}.top-gap{margin-top:13px}.metric-row{display:grid;grid-template-columns:150px 1fr;gap:16px;align-items:center;padding:12px 0}.metric-row>div:first-child{display:flex;justify-content:space-between;gap:10px}.metric-row small{color:var(--muted)}.stat-line{display:grid;grid-template-columns:1fr auto;gap:5px 12px;align-items:center;padding:9px 0;border-bottom:1px solid var(--line)}.stat-line small{grid-column:1/-1;color:var(--muted)}.settings-divider{border-top:1px solid var(--line);padding-top:22px;margin-top:8px}.settings-divider h2{margin:4px 0 0}.portal-v2{width:min(780px,100%)}.portal-brand{display:flex;align-items:center;gap:11px;margin-bottom:28px}.portal-brand>div{display:grid}.portal-brand small{color:var(--muted)}.portal-v2 .choice{display:grid;gap:4px;min-height:78px;align-content:center}.portal-v2 .choice span{font-weight:500;color:var(--muted);font-size:13px}.portal-v2 .choice.featured{background:#11151b;color:#fff;border-color:#11151b}.portal-v2 .choice.featured span{color:#b8c0ca}.portal-v2 .settlement-choice{background:#f4ffce;border-color:#cbe765}.portal-v2 .support-choice{background:#f5f4ef}.portal-panel{padding:20px;border:1px solid var(--line);border-radius:18px;background:#fafaf7;margin-top:3px;display:grid;gap:12px}.portal-panel[hidden]{display:none}.portal-panel h3{margin:0;font-size:22px}.support-panel{background:#f3f3ee}.payment-instructions{background:#11151b;color:#fff;border-radius:16px;padding:18px;margin-bottom:16px}.payment-instructions p{margin-bottom:0;color:#d5dae0}.portal-footer{display:flex;justify-content:space-between;gap:16px;border-top:1px solid var(--line);padding-top:19px;margin-top:24px;color:var(--muted);font-size:12px}
@media(max-width:1100px){.filter-grid{grid-template-columns:1fr 1fr 1fr}.workbench-grid{grid-template-columns:1fr}.intelligence-strip{grid-template-columns:1fr 1fr}.quick-action-grid{grid-template-columns:1fr 1fr}}
@media(max-width:760px){.command-banner,.account-hero,.today-hero{align-items:flex-start;flex-direction:column}.command-metric,.balance-block{text-align:left}.filter-grid,.intelligence-strip,.quick-action-grid{grid-template-columns:1fr}.metric-row{grid-template-columns:1fr}.portal-footer{flex-direction:column}.topbar .actions .button:first-child{display:none}}

/* CollectionsFirm 0.1.0-003 — Portfolio Automation & Agency Operations */
.nav-pill.nav-new{background:#89d7ff;color:#10202c}.segment-banner{background:linear-gradient(125deg,#10151b,#18313a)}.campaign-banner{background:linear-gradient(125deg,#11151b,#30283f)}.workflow-banner{background:linear-gradient(125deg,#10151b,#203520)}.segment-list,.campaign-list,.client-cards,.workflow-library{display:grid;gap:10px}.segment-row{display:grid;grid-template-columns:minmax(220px,1fr) 120px 150px auto;gap:18px;align-items:center;border:1px solid var(--line);border-radius:16px;padding:16px;background:#fbfbf7}.segment-row:hover,.workflow-card:hover,.client-card:hover{border-color:#b7c18e;box-shadow:0 10px 28px rgba(16,19,25,.07)}.segment-row p,.campaign-row p,.workflow-card p,.client-card p{margin:4px 0 0;color:var(--muted);font-size:13px}.segment-stat{display:grid}.segment-stat strong{font-size:20px;letter-spacing:-.03em}.segment-stat span{font-size:11px;color:var(--muted)}.check-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px}.check-grid label{padding:10px;border:1px solid var(--line);border-radius:11px;background:#fafaf7;font-size:13px}.segment-summary{display:grid;grid-template-columns:minmax(280px,1.5fr) auto auto auto;gap:24px;align-items:center;background:#11151b;color:#fff;border-radius:24px;padding:24px;margin-bottom:18px}.segment-summary h2{font-size:30px;margin:4px 0}.segment-summary p{margin:0;color:#aeb5bf}.segment-big{display:grid;min-width:130px}.segment-big strong{font-size:27px;color:var(--accent)}.segment-big span{font-size:11px;color:#9ca5b1}.campaign-row{display:grid;grid-template-columns:44px minmax(190px,1fr) 180px auto auto;gap:14px;align-items:center;padding:14px;border:1px solid var(--line);border-radius:15px}.campaign-icon{display:grid;place-items:center;width:40px;height:40px;border-radius:12px;background:#11151b;color:var(--accent);font-weight:900}.campaign-metrics{display:flex;gap:16px;font-size:12px;color:var(--muted)}.campaign-metrics span{display:grid}.campaign-metrics strong{font-size:18px;color:var(--ink)}.token-help{font-size:12px;color:var(--muted);line-height:1.8}.token-help code{background:#eef0e9;border-radius:6px;padding:3px 5px;color:#333}.workflow-card{display:grid;gap:13px;border:1px solid var(--line);border-radius:17px;padding:17px;background:#fbfbf8}.workflow-card-top{display:flex;justify-content:space-between;gap:20px}.workflow-card-top strong{font-size:17px}.workflow-meta{display:flex;gap:20px;font-size:12px;color:var(--muted)}.workflow-meta span{display:flex;gap:5px;align-items:baseline}.workflow-meta strong{font-size:18px;color:var(--ink)}.workflow-meta.big{flex-wrap:wrap;justify-content:flex-end}.workflow-meta.big span{padding:10px 13px;background:#fff;border:1px solid var(--line);border-radius:12px}.workflow-trigger{display:grid;padding-top:11px;border-top:1px solid var(--line)}.workflow-trigger small{font-size:9px;letter-spacing:.12em;color:var(--muted)}.workflow-studio-head{display:flex;justify-content:space-between;gap:30px;align-items:end;margin-bottom:18px}.workflow-studio-head h2{font-size:34px;letter-spacing:-.045em;margin:5px 0}.workflow-studio-head p{margin:0;color:var(--muted)}.studio-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(300px,.65fr);gap:18px}.studio-canvas{display:grid;justify-items:stretch}.studio-step{display:grid;grid-template-columns:58px 1fr;border:1px solid var(--line);background:#fff;border-radius:20px;overflow:hidden;box-shadow:0 8px 24px rgba(10,15,20,.04)}.studio-step.disabled{opacity:.58}.step-number{background:#11151b;color:var(--accent);display:grid;place-items:center;font-size:15px;font-weight:900;letter-spacing:.08em}.step-main{padding:18px}.step-title-row{display:flex;gap:12px;align-items:center}.step-name{font-size:17px;font-weight:800}.switch-label{white-space:nowrap;font-size:12px;color:var(--muted)}.step-config{display:grid;grid-template-columns:1fr 1fr;gap:12px}.step-details{border-top:1px solid var(--line);padding-top:12px}.step-details summary{cursor:pointer;font-weight:750;font-size:13px}.step-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.step-actions form{display:flex;gap:6px}.flow-connector{text-align:center;color:var(--muted);font-size:11px;padding:9px}.add-step-form{text-align:center;padding:16px}.client-card{border:1px solid var(--line);border-radius:17px;padding:17px;background:#fbfbf8;display:grid;gap:13px}.client-card-head{display:flex;justify-content:space-between;gap:20px}.client-card-head strong{font-size:18px}.client-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.client-metrics span{display:grid;background:#f0f1eb;border-radius:12px;padding:10px;color:var(--muted);font-size:11px}.client-metrics strong{font-size:18px;color:var(--ink)}.client-contact{display:flex;gap:18px;font-size:12px;color:var(--muted)}.client-portal-body{background:#ecece5;min-height:100vh;padding:28px}.client-portal-shell{max-width:1180px;margin:auto}.client-portal-header{display:flex;justify-content:space-between;align-items:center;padding:4px 0 22px}.client-portal-header>div:last-child{display:grid;text-align:right}.client-portal-header small{font-size:9px;letter-spacing:.15em;color:var(--muted)}.client-portal-hero{background:#11151b;color:#fff;border-radius:28px;padding:34px;margin-bottom:18px}.client-portal-hero h1{font-size:52px;letter-spacing:-.055em;margin:7px 0}.client-portal-hero p{color:#b7bec7}.client-portal-footer{text-align:center;color:var(--muted);font-size:11px;padding:24px}.recon-manual{position:relative}.recon-manual summary{list-style:none}.recon-manual summary::-webkit-details-marker{display:none}.text-danger{color:var(--danger)!important}.executive-hero{display:flex;justify-content:space-between;align-items:end;background:#11151b;color:#fff;border-radius:28px;padding:30px;margin-bottom:18px}.executive-hero h2{font-size:42px;letter-spacing:-.05em;margin:5px 0}.executive-hero p{color:#b5bdc7;margin:0}.executive-score{display:grid;text-align:right}.executive-score span{font-size:10px;letter-spacing:.12em;color:#9ca5b1}.executive-score strong{font-size:50px;color:var(--accent);letter-spacing:-.05em}.trend-chart{height:240px;display:flex;align-items:end;gap:4px;padding-top:12px}.trend-col{height:100%;flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:5px;min-width:5px}.trend-col>span{width:100%;max-width:24px;background:#151a20;border-radius:5px 5px 2px 2px;min-height:6px}.trend-col small{font-size:8px;color:var(--muted)}.funnel-row{padding:10px 0}.funnel-row>div:first-child{display:flex;justify-content:space-between;margin-bottom:7px}.pulse-row{display:flex;justify-content:space-between;gap:15px;padding:11px 0;border-bottom:1px solid var(--line)}.pulse-row>div{display:grid}.pulse-row small{color:var(--muted)}.compact-filter{grid-template-columns:180px 180px auto auto;max-width:650px}.launchpad{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:18px}.launch-tile{background:#fff;border:1px solid var(--line);border-radius:16px;padding:15px;display:grid;gap:3px}.launch-tile:hover{border-color:#b7c18e}.launch-tile strong{font-size:15px}.launch-tile span{font-size:11px;color:var(--muted)}
@media(max-width:1200px){.segment-row{grid-template-columns:1fr 100px 130px}.segment-row>.badge{display:none}.campaign-row{grid-template-columns:44px 1fr auto}.campaign-metrics{display:none}.campaign-row>.actions{grid-column:2/-1}.segment-summary{grid-template-columns:1fr 1fr 1fr}.segment-summary>.actions{grid-column:1/-1}.launchpad{grid-template-columns:1fr 1fr}}
@media(max-width:900px){.studio-grid{grid-template-columns:1fr}.workflow-studio-head,.executive-hero{align-items:flex-start;flex-direction:column}.workflow-meta.big{justify-content:flex-start}.segment-row{grid-template-columns:1fr 1fr}.segment-row>div:first-child{grid-column:1/-1}.client-metrics{grid-template-columns:1fr}.client-contact{flex-direction:column;gap:4px}.client-portal-header{align-items:flex-start;gap:15px}.client-portal-header>div:last-child{text-align:left}.compact-filter{grid-template-columns:1fr 1fr}}
@media(max-width:620px){.segment-summary,.segment-row,.campaign-row,.step-config,.check-grid,.launchpad{grid-template-columns:1fr}.campaign-icon{display:none}.studio-step{grid-template-columns:1fr}.step-number{padding:8px}.step-title-row{align-items:flex-start;flex-direction:column}.client-portal-hero h1{font-size:38px}.executive-score{text-align:left}.compact-filter{grid-template-columns:1fr}}

/* CollectionsFirm 0.1.0-004 — Correspondence, White Label, Billing & Network */
.brand-logo{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:#fff;overflow:hidden;flex:0 0 auto}.brand-logo img{width:100%;height:100%;object-fit:contain}.letter-banner{background:linear-gradient(125deg,#10151b,#2b263b)}.contact-banner{background:linear-gradient(125deg,#11151b,#203344)}.partner-banner{background:linear-gradient(125deg,#10151b,#342a1d)}.template-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.template-card{border:1px solid var(--line);border-radius:16px;background:#fbfbf8;padding:14px}.template-card summary{cursor:pointer;display:flex;justify-content:space-between;align-items:center;gap:14px;list-style:none}.template-card summary::-webkit-details-marker{display:none}.top-gap{margin-top:18px}.letter-print-body{background:#e9e9e4;padding:28px;font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Arial,sans-serif}.letter-toolbar{max-width:900px;margin:0 auto 18px;display:flex;justify-content:space-between}.letter-paper{width:min(900px,100%);min-height:1120px;margin:auto;background:#fff;padding:72px 76px;box-shadow:0 20px 70px rgba(16,19,25,.14);color:#181b20}.letter-paper>header{display:flex;justify-content:space-between;gap:20px;border-bottom:2px solid var(--ink);padding-bottom:18px;margin-bottom:55px}.letter-paper>header strong{font-size:24px}.letter-paper>header small{color:#6d727a}.letter-paper h1{font-size:30px;letter-spacing:-.035em;margin-bottom:30px}.letter-content{font-family:Georgia,'Times New Roman',serif;font-size:17px;line-height:1.75}.letter-content p{margin:0 0 20px}.letter-paper>footer{margin-top:80px;border-top:1px solid #ddd;padding-top:16px;color:#777;font-size:11px}.brand-preview{--brand-primary:#101319;--brand-accent:#d7ff5a}.brand-preview-shell{background:var(--brand-primary);color:#fff;border-radius:24px;padding:28px;min-height:340px}.brand-preview-shell h2{font-size:32px;letter-spacing:-.04em}.brand-preview-shell p{color:#c1c7cf;line-height:1.6}.brand-preview-shell .button,.brand-preview-mark{background:var(--brand-accent);color:#111}.brand-preview-mark{display:grid;place-items:center;width:52px;height:52px;border-radius:15px;font-weight:900;overflow:hidden}.brand-preview-mark img{width:100%;height:100%;object-fit:contain;background:#fff}.invoice-head{display:flex;justify-content:space-between;gap:50px;margin:0 0 35px}.invoice-head h2{font-size:27px;margin:5px 0}.invoice-lines{margin-top:20px}.invoice-totals{margin-left:auto;width:min(360px,100%);display:grid;gap:8px;margin-top:26px}.invoice-totals span{display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #eee}.invoice-totals .grand{font-size:21px;border-top:2px solid #111;border-bottom:0;margin-top:5px;padding-top:14px}.payment-route-card{border:1px solid var(--line);border-radius:16px;padding:15px;background:#fafaf7}.referral-pipeline{display:grid;gap:10px}.referral-card{border:1px solid var(--line);border-radius:16px;padding:16px;background:#fff}.portal-card .brand-logo{width:42px;height:42px}.client-portal-header .brand-logo{width:38px;height:38px}
@media(max-width:900px){.template-grid{grid-template-columns:1fr}.letter-paper{padding:45px 34px;min-height:auto}.invoice-head{flex-direction:column;gap:12px}}
@media print{.letter-print-body{background:#fff;padding:0}.letter-toolbar{display:none}.letter-paper{box-shadow:none;width:100%;min-height:auto;padding:35mm 25mm}.letter-paper>footer{position:relative}.invoice-paper{padding:20mm}}

/* CollectionsFirm 0.1.0-005 — Launch Operations, SLA, Case Packs & Distribution */
.workload-banner{background:linear-gradient(125deg,#10151b,#203329)}.pack-banner{background:linear-gradient(125deg,#11151b,#32243c)}.accounting-banner{background:linear-gradient(125deg,#11151b,#19343b)}.onboarding-banner{background:linear-gradient(125deg,#11151b,#35283f)}.reseller-banner{background:linear-gradient(125deg,#11151b,#3a2d20)}.marketplace-banner{background:linear-gradient(125deg,#11151b,#26344a)}
.workload-control{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:18px}.workload-control p{margin:4px 0 0}.toggle-line{display:flex;align-items:center;gap:8px;white-space:nowrap}.team-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:18px}.team-card{display:grid;gap:12px}.team-card .section-title>div{display:grid}.team-card .section-title small{color:var(--muted)}.team-metrics{display:grid;grid-template-columns:1fr 1fr;gap:8px}.team-metrics span{display:grid;background:#f2f2ed;border-radius:11px;padding:9px;font-size:11px;color:var(--muted)}.team-metrics strong{font-size:17px;color:var(--ink)}.sla-breach{display:flex;justify-content:space-between;gap:15px;padding:12px 0;border-bottom:1px solid var(--line)}.sla-breach>div{display:grid}.sla-breach>div:last-child{text-align:right}.sla-breach small{color:var(--muted)}.policy-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(280px,.65fr);gap:18px}.inset-card{box-shadow:none;background:#f7f7f2}.compact-number{max-width:80px}.mini-url{min-width:240px;font-size:11px}.onboarding-portal{width:min(780px,100%)}
.pack-head{display:flex;justify-content:space-between;align-items:flex-start;gap:30px}.pack-head h2{font-size:36px;letter-spacing:-.04em;margin:5px 0}.pack-hash{display:grid;text-align:right;max-width:520px;gap:6px}.pack-hash small,.pack-hash span{color:var(--muted)}.pack-hash code{word-break:break-all;background:#11151b;color:#d7ff5a;padding:12px;border-radius:10px;font-size:11px}.marketplace-filter{grid-template-columns:220px 220px auto auto;max-width:780px}.marketplace-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.partner-scorecard{position:relative;display:grid;grid-template-columns:1fr auto;gap:13px}.partner-scorecard h2{font-size:24px;letter-spacing:-.035em;margin:4px 0}.partner-rank{position:absolute;right:18px;top:15px;color:#a0a5ac;font-weight:900;font-size:11px}.partner-score{display:grid;align-content:center;text-align:center;margin-right:50px}.partner-score strong{font-size:48px;letter-spacing:-.06em}.partner-score small{font-size:9px;letter-spacing:.12em;color:var(--muted)}.partner-stats{grid-column:1/-1;display:grid;grid-template-columns:repeat(4,1fr);gap:8px}.partner-stats span{display:grid;background:#f1f2ed;border-radius:12px;padding:11px;color:var(--muted);font-size:10px}.partner-stats strong{font-size:17px;color:var(--ink)}.partner-scorecard>.actions{grid-column:1/-1}.check-grid{display:grid;grid-template-columns:1fr 1fr;gap:9px}.check-grid label{background:#f4f4ef;border-radius:10px;padding:9px;font-size:12px}.side-row{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--line)}.side-row>div,.side-row{font-size:13px}.side-row small{color:var(--muted)}
@media(max-width:1200px){.team-grid{grid-template-columns:1fr 1fr}.marketplace-grid{grid-template-columns:1fr}.partner-stats{grid-template-columns:1fr 1fr}}
@media(max-width:900px){.workload-control,.pack-head{flex-direction:column;align-items:stretch}.pack-hash{text-align:left;max-width:none}.policy-grid{grid-template-columns:1fr}.marketplace-filter{grid-template-columns:1fr 1fr}}
@media(max-width:620px){.team-grid,.partner-stats,.marketplace-filter,.check-grid{grid-template-columns:1fr}.partner-scorecard{grid-template-columns:1fr}.partner-score{margin:0;text-align:left}.mini-url{min-width:0}.workload-control .actions{display:grid;width:100%}}

/* CollectionsFirm 0.1.0-006 — Environment, Site Health & Webhook Delivery */
.environment-banner{background:linear-gradient(125deg,#10151b,#26394a)}.health-banner{background:linear-gradient(125deg,#10151b,#263d31)}.webhook-banner{background:linear-gradient(125deg,#10151b,#3b283b)}
.url-preview-list{display:grid;gap:10px;margin-top:14px}.url-preview-list span{display:grid;gap:5px;padding:12px;background:#f4f4ef;border-radius:12px}.url-preview-list small{font-size:9px;letter-spacing:.11em;color:var(--muted)}.url-preview-list code,.url-cell{word-break:break-all}.url-cell{max-width:420px}
.health-score{display:grid;align-content:center;text-align:center;min-width:150px}.health-score strong{font-size:58px;line-height:.9;color:var(--accent);letter-spacing:-.07em}.health-score small{font-size:9px;letter-spacing:.14em;margin-top:8px}.health-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:18px}.health-check{display:grid;grid-template-columns:12px 1fr;gap:12px;align-items:flex-start;box-shadow:none}.health-check>div:last-child{display:grid;gap:4px}.health-check small{font-size:9px;letter-spacing:.11em;color:var(--muted)}.health-check strong{font-size:14px}.health-check span{font-size:11px;color:var(--muted);word-break:break-word}.health-dot{width:10px;height:10px;border-radius:50%;margin-top:4px;background:#bbb}.health-good .health-dot{background:#4a9b62}.health-warn .health-dot{background:#d09a3b}.webhook-banner form{margin:0}.webhook-banner .button{background:var(--accent);color:#111}
@media(max-width:1100px){.health-grid{grid-template-columns:1fr 1fr}}@media(max-width:620px){.health-grid{grid-template-columns:1fr}.health-score{text-align:left}.url-cell{max-width:220px}}


/* CollectionsFirm 0.1.0-009 — governance, quality & intelligence */
.policy-banner{background:linear-gradient(125deg,#11151b,#283a46)}.quality-banner{background:linear-gradient(125deg,#11151b,#3b3221)}.closure-banner{background:linear-gradient(125deg,#11151b,#442a2c)}.commintel-banner{background:linear-gradient(125deg,#11151b,#2c344d)}.scorecard-banner{background:linear-gradient(125deg,#11151b,#254039)}.maintenance-banner{background:linear-gradient(125deg,#11151b,#3e2d4b)}
.channel-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:18px 0}.channel-card{display:grid;gap:12px}.channel-card h2{font-size:25px;letter-spacing:-.035em;margin:0}.badge.orange{background:#fff1da;color:#87540b}.quality-banner form,.maintenance-banner form{margin:0}.maintenance-banner .toggle-line{background:rgba(255,255,255,.08);padding:13px 15px;border-radius:12px}.policy-banner select,.commintel-banner select,.scorecard-banner select{background:white;color:#111;border:0;border-radius:10px;padding:10px 12px}
@media(max-width:1100px){.channel-grid{grid-template-columns:1fr 1fr}}@media(max-width:620px){.channel-grid{grid-template-columns:1fr}}
/* Build 010 · SaaS Platform Core */
.pricing-hero{max-width:1180px;margin:0 auto;padding:96px 28px 26px}.pricing-hero h1{max-width:850px;font-size:clamp(44px,6vw,82px);line-height:.98;margin:10px 0 24px}.pricing-hero>p:last-child{max-width:760px;font-size:18px;color:#5f6470}.pricing-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.pricing-card{position:relative;padding:28px;border:1px solid #dfe2e7;border-radius:22px;background:#fff;display:flex;flex-direction:column;gap:16px;min-height:520px}.pricing-card.featured{border-color:var(--ink,#101319);box-shadow:0 18px 50px rgba(16,19,25,.12);transform:translateY(-8px)}.pricing-ribbon{position:absolute;right:18px;top:18px;font-size:11px;font-weight:800;letter-spacing:.12em;background:#101319;color:#fff;padding:6px 9px;border-radius:999px}.price{display:flex;align-items:flex-end;gap:6px}.price strong{font-size:42px;line-height:1}.price span{color:#6b7280}.plan-feature-list{list-style:none;padding:0;margin:0 0 auto;display:grid;gap:10px}.plan-feature-list li:before{content:'✓';font-weight:900;margin-right:9px}.auth-wide{max-width:620px}.platform-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px}.platform-kpis .stat{background:#fff;border:1px solid #e3e5e8;border-radius:18px;padding:20px}.platform-kpis .stat span{display:block;font-size:11px;letter-spacing:.1em;color:#747987;font-weight:800}.platform-kpis .stat strong{display:block;font-size:28px;margin-top:6px}.usage-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.usage-card{border:1px solid #e3e5e8;border-radius:16px;padding:16px;display:grid;gap:9px}.usage-card span{color:#6b7280}.usage-bar{height:8px;border-radius:999px;background:#eceef2;overflow:hidden}.usage-bar i{display:block;height:100%;background:var(--ink,#101319);border-radius:inherit}.plan-admin-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px}.mini-plan{border:1px solid #e0e3e7;border-radius:18px;padding:20px;display:grid;gap:10px}.mini-plan.current{outline:2px solid var(--ink,#101319)}.mini-plan small{display:block;color:#6b7280}.onboarding-ring{width:110px;height:110px;border-radius:50%;display:grid;place-items:center;border:10px solid rgba(255,255,255,.22)}.onboarding-ring strong{font-size:26px}.onboarding-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.plan-editor-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.limit-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.feature-check-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;border:1px solid #e3e5e8;border-radius:14px;padding:14px}.feature-check-grid label{font-size:13px}.muted-card{opacity:.78}.toggle-row{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:14px;border:1px solid #e3e5e8;border-radius:14px}.small-input{max-width:180px}.plan-chip{white-space:nowrap}.sidebar .nav-label+ a .nav-pill{vertical-align:1px}
@media(max-width:1100px){.pricing-grid,.plan-admin-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.platform-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.usage-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.plan-editor-grid{grid-template-columns:1fr}}
@media(max-width:720px){.pricing-grid,.plan-admin-grid,.onboarding-grid,.usage-grid,.platform-kpis{grid-template-columns:1fr}.pricing-card.featured{transform:none}.limit-grid,.feature-check-grid{grid-template-columns:1fr}.pricing-hero{padding-top:50px}}

/* CollectionsFirm 0.1.0-017 — Launch Automation, Support & Customer Success */
.success-banner{background:linear-gradient(125deg,#11151b,#244035)}
.support-thread{display:grid;gap:12px}.support-message{padding:15px;border:1px solid var(--line);border-radius:14px;background:#fafaf6}.support-message.platform{background:#f0f5e5}.support-message.internal{background:#fff4d8}
.status-component{display:flex;justify-content:space-between;gap:14px;align-items:center;padding:14px 0;border-bottom:1px solid var(--line)}
.health-fleet{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.health-fleet .stat{background:#fff;border:1px solid var(--line);border-radius:16px;padding:17px}.health-fleet strong{font-size:27px;display:block}.health-fleet span{font-size:10px;letter-spacing:.1em;color:var(--muted)}
@media(max-width:900px){.health-fleet{grid-template-columns:1fr 1fr}}@media(max-width:620px){.health-fleet{grid-template-columns:1fr}}
.alert.warn{background:#fff1cb;color:#6d4d00}

/* Build 018 — Growth, Revenue & Retention Operations */
.growth-rec{display:flex;justify-content:space-between;gap:20px;padding:18px 0;border-bottom:1px solid var(--line,#e7e9ed);align-items:flex-start}.growth-rec:last-child{border-bottom:0}.growth-rec h3{margin:8px 0 6px}.growth-rec p{margin:4px 0;max-width:850px}.sales-form-wrap{max-width:900px;margin:0 auto}.playbook-row{padding:14px 0;border-bottom:1px solid var(--line,#e7e9ed)}.playbook-row summary{cursor:pointer}.lead-manage{min-width:320px;padding-top:12px}.growth-trend{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:10px}.growth-trend .trend-day{padding:12px;border:1px solid var(--line,#e7e9ed);border-radius:12px}.growth-trend .trend-day strong{display:block;font-size:1.15rem}.growth-trend .trend-day small{display:block;color:var(--muted,#68707c)}
@media(max-width:800px){.growth-rec{display:block}.growth-rec form{margin-top:12px}.lead-manage{min-width:0}}

/* Build 019 — Customer Resolution & Conversation Centre */
.conversation-thread{display:grid;gap:12px;max-height:680px;overflow:auto;padding:4px}.conversation-message{border:1px solid var(--line,#dde1e7);border-radius:18px;padding:14px 16px;background:#fff}.conversation-message.operator{margin-left:8%;background:#f6f8ee}.conversation-message.customer{margin-right:8%}.conversation-meta{display:flex;justify-content:space-between;gap:12px;font-size:.82rem;color:#667085}.conversation-message p{margin:.6rem 0 0}.portal-resolution-hub{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:18px 0}.portal-hub-link{display:flex;flex-direction:column;gap:4px;text-decoration:none;color:inherit;border:1px solid rgba(16,19,25,.12);background:#fff;border-radius:16px;padding:14px}.portal-hub-link:hover{transform:translateY(-1px);box-shadow:0 10px 30px rgba(16,19,25,.08)}.portal-hub-link span{font-size:.84rem;color:#667085}.small-value{font-size:1.15rem!important}@media(max-width:720px){.portal-resolution-hub{grid-template-columns:1fr}.conversation-message.operator,.conversation-message.customer{margin:0}}

/* CollectionsFirm 0.1.0-021 — Production Integrations & UX */
.topbar{gap:14px}.top-search{display:flex;min-width:260px;max-width:420px;flex:1;margin-left:auto}.top-search input{width:100%;border:1px solid var(--line);border-right:0;border-radius:12px 0 0 12px;padding:10px 12px;background:#fff;font:inherit}.top-search button{border:1px solid var(--line);border-left:0;border-radius:0 12px 12px 0;background:#fff;padding:0 13px;font-size:20px;cursor:pointer}.global-search-form{display:flex;gap:8px;width:min(620px,100%)}.global-search-form .input{background:#fff;color:#111}.search-banner{align-items:center}.search-summary{margin:12px 0 18px;color:var(--muted)}.search-group{margin-bottom:14px}.search-results{display:grid}.search-result{display:grid;grid-template-columns:100px 1fr 30px;gap:12px;align-items:center;padding:13px 8px;border-top:1px solid var(--line)}.search-result:first-child{border-top:0}.search-result:hover{background:#f7f7f2}.search-result small{display:block;color:var(--muted);margin-top:3px}.search-type{font-size:9px;letter-spacing:.12em;font-weight:850;color:var(--muted)}.search-arrow{text-align:right;font-size:20px}.demo-banner{background:linear-gradient(125deg,#11151b,#28403e)}.demo-grid{display:grid;grid-template-columns:1.25fr .75fr;gap:18px}.demo-case{display:flex;justify-content:space-between;gap:14px;padding:14px;border:1px solid transparent;border-bottom-color:var(--line)}.demo-case.active{border-color:#b7c88a;background:#f6fae8;border-radius:14px}.demo-case span{display:grid;gap:4px}.demo-case span:last-child{text-align:right}.demo-case small{color:var(--muted)}.connector-banner{background:linear-gradient(125deg,#11151b,#243b55)}.launch-wizard-banner{background:linear-gradient(125deg,#11151b,#34411f)}.launch-checks{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-bottom:18px}.launch-check{display:grid;grid-template-columns:42px 1fr auto;gap:13px;align-items:center}.launch-check small{display:block;color:var(--muted);margin-top:3px}.launch-check-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:#eceee7;font-weight:900}.launch-check.done .launch-check-icon{background:#e8f8b8}.mobile-quick{display:none}
@media(max-width:1100px){.topbar{flex-wrap:wrap}.top-search{order:3;min-width:100%;max-width:none}.demo-grid{grid-template-columns:1fr}}
@media(max-width:760px){.sidebar{max-height:42vh;overflow:auto}.sidebar nav{grid-template-columns:1fr 1fr}.topbar h1{font-size:27px}.topbar .actions{display:grid;grid-template-columns:1fr 1fr;width:100%}.topbar .actions .button{padding:9px}.launch-checks{grid-template-columns:1fr}.search-result{grid-template-columns:70px 1fr 20px}.global-search-form{display:grid;grid-template-columns:1fr auto}}

/* CollectionsFirm 0.1.0-022 — Launch Candidate accessibility & production polish */
.skip-link{position:fixed;left:14px;top:14px;z-index:9999;background:#fff;color:#111;padding:10px 14px;border-radius:10px;box-shadow:0 8px 30px rgba(0,0,0,.18);transform:translateY(-180%);transition:transform .12s ease}.skip-link:focus{transform:translateY(0)}
:where(a,button,input,select,textarea,summary,[tabindex]):focus-visible{outline:3px solid var(--accent,#d7ff5a);outline-offset:3px;border-radius:8px}.table-wrap{max-width:100%;overflow:auto;-webkit-overflow-scrolling:touch}.table th{white-space:nowrap}.button[disabled]{opacity:.45;cursor:not-allowed}.side-row{gap:16px}.main:focus{outline:none}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important}.portal-hub-link:hover{transform:none}}
@media(forced-colors:active){.badge,.button,.card,.input,select,textarea{border:1px solid CanvasText}.badge.good,.badge.warn,.badge.bad{forced-color-adjust:auto}}
@media(max-width:760px){.main{padding:16px}.card{border-radius:16px;padding:16px}.command-banner{padding:20px;border-radius:18px}.command-banner h2{font-size:30px}.side-row{align-items:flex-start}.table{min-width:680px}.topbar .actions{grid-template-columns:1fr}.top-search{order:2}.sidebar nav a{min-height:44px;display:flex;align-items:center;justify-content:space-between}}